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Opinion
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| INDIA'S NEW IDENTITY IN THE ERA OF DIGITAL INDIA, BUT PEOPLE ARE STILL WORRIED. WRITTEN BY ASHOK RAINA | | | | Digital India is a major initiative launched by the Government of India in 2015 that aims to provide better government services to citizens through the development of a better online, secure, and stable digital infrastructure, the digital delivery of government services, and universal digital literacy. Unless corruption is completely eradicated from this country, no mission has any chance of success across India.
With the advent of the Digital India program, I have personally experienced and closely observed the various types of negligence in the functioning of government offices, due to which the people of India are still facing various difficulties. Pradhan Mantri Gramin Digital Saksharta Abhiyaan (abbreviated as PMGDISHA) Digital India was launched by Prime Minister Narendra Modi on July 1, 2015, to connect rural areas with high-speed internet networks and improve digital literacy. The Digital India program aims to promote the inclusive growth of electronic services, products, manufacturing, and employment opportunities in rural India. This campaign primarily focuses on three key areas: digital infrastructure as a utility for every citizen, governance and services on demand, and digital empowerment of citizens.
While the government's intentions were well-intentioned, a deeper look into this chapter and topic reveals a lack of understanding of the reality of the matter. Despite these new developments in the 21st century and the initiatives taken by the Government of India to address irregularities in appointments, frauds, scams, and scandals continue to occur.
Every citizen can file a complaint against any department or official at the state and central levels (abbreviated as PMGDISHA). However, despite the numerous complaints received from citizens across the country since 2015, the relevant departments have yet to provide benefits to all citizens who successfully filed complaints under PMGDISHA. It has been observed that citizens are being deceived, and the orders passed by the relevant authorities are nothing more than misleading the public at large. Concerned officials are constantly telling and presenting absurd stories, and false information is constantly being uploaded to mislead higher authorities, resulting in the current prosperous progress of the Digital India program being shattered and proving a failed mission. Beyond all these flawed procedures, measures, and actions, there are other, more glaring flaws that the people of India face when filing and uploading their complaints against any department or any official.
You know that millions of complaints are uploaded to the PMGD address every year. If you ask me and await my response, I will certainly share with the public the incidents that have come before my eyes: cases were filed, but people's complaints were never redressed or they received any relief from the concerned department, ministry, or government. Actually, in the era of Digital India the new identity scheme was very good to handle and prevent corruption to remove irregularities in appointments as well as other illegal activities in the departments of the Union States and Central Government but ultimately the work within all the officials was found to be uneven, unmatched and unrivaled and it did not work and people like
(The author of this article is Ashok Raina editor of daily Northern Times)
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